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Questions

Frequent questions

What types of devices do you repair?

We repair a wide variety of devices, including mobile phones, tablets, computers and some accessories such as smart watches and headphones. We work with all major brands including Apple, Samsung, Huawei, Xiaomi and more.

How long does a repair take?

Repair time depends on the type of damage and the device. The most common repairs, such as changing the screen or battery, are usually completed in less than an hour.

Do I need to make an appointment for a repair?

It is not necessary to make an appointment. We accept walk-in repairs at any time during our opening hours. However, if you prefer, you can schedule an appointment through our website, social networks, or by calling our store.

What guarantee do you offer on your repairs?

We offer a 6 month warranty on all our repairs. This warranty covers any defects in replacement parts and work performed.

How much does a repair cost?

The cost of repair varies depending on the type of device and the type of repair. You can get a free quote by bringing your device to our store or contacting us.

Do you use original parts?

We use the highest quality parts available. For certain models and repairs, we offer both original and equivalent high-quality parts, depending on the customer's preferences and budget.

Do you offer data recovery services?

Yes, we offer data recovery services for damaged devices. Our technicians will attempt to recover as much data as possible, although the success of the recovery may depend on the level of damage to the device.

Do you sell accessories and associated products?

Yes, we have accessories and associated products available in our store. This includes chargers, screen protectors, and more.

What payment methods do you accept?

We accept payments in cash, credit and debit cards, and payments through platforms such as PayPal or Bizum.

How can I open a franchise of your company?

We are excited that you are interested in opening a franchise of our company. You can visit our website and fill out the contact form. Our franchise development team will contact you with all the details.

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